Home » Customer


At Chico Auto Finance we are passionate about providing excellent customer service. Our staff is motivated to assist you, and we have representatives that speak both Spanish and English. Please read our FAQ list for answers to our most frequently asked questions.

Click here to make a payment.

If you are in need of further assistance, contact us by phone at 530-895-8321 or send an email.

Frequently Asked Questions

The American Financial Services Association Education Foundation’s website at www.afsaef.org for general information about vehicle financing, credit cards, and personal loans. For information about credit reports you can visit www.equifax.com, www.experian.com and www.transunion.com.

No, even if the law allows us to impose a penalty.

Your interest is computed on a daily basis as it accrues on your unpaid principal balance at your annual percentage rate (APR).

Please contact us to discuss the situation.

Please contact the branch location servicing your account.

Autopay- easiest way to set up your scheduled payments, its just one quick call away.
Online-anytime day or night log in to https://chicoautofinance.com/customer/make-a-payment/
Telephone-ACH and debit transactions can be accepted by one of our agents over the phone.
Mail-Checks, Money orders or cashiers checks can be mailed to the branch that services your account. Please write the account number on the payment

Monday through Friday from 8am to 5pm PST and Saturday from 9am to 3pm PST.

Click “Contact” email us at support@chicoautofinance.com or call us 530-895-8321

Load More

Comments are closed.